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Ecommerce Fulfillment: Why Outsourcing Might Be Your Best Option

Anyone running an e-commerce business knows the importance of delegating part
of their work to an order fulfillment company. Let’s face it, we can’t always do it
alone no matter how hard we work. Running an e-commerce business can be time-
consuming and mostly difficult if you are handling everything by yourself.

However, letting go of some responsibilities can allow you to focus more on
improving and growing your business. Out-sourcing order fulfillment services may
seem like an added expense but, it will help you grow and save more in the long run.
In this article, we shall help you understand its importance and why you should
implement it today for your e-commerce business.

    Outsourcing an order fulfillment company will allow you to reach more customers in
    different far areas that you couldn’t reach before. This will let you take your business
    to another level. With the right order fulfillment, you can sell in different countries,
    or even different parts of the country you are operating in at the moment.
    When you can reach different areas and countries, it will lead to high volume sales
    compared to selling in a single area. Order fulfillment is more manageable when it
    comes to bulk sales as the logistics company will do all the work and still reach all
    your customers on time.
    As we mentioned earlier, contracting an order fulfillment company will save you
    money along the way. How? Well, for starters, well-established logistics companies
    that offer order fulfillment have warehouses all over the countries where they
    operate. This allows them to balance their clients’ products in different warehouses
    hence bringing the products closer to their potential customers.

With that said, the shipping cost to your customers will be cut compared to when
you would ship the product yourself. Furthermore, third-party logistics companies
tend to offer their clients affordable flat rates regardless of the location.


  1. Working alone to get work done usually consumes a lot of time compared to working
    as a team. Likewise, processing different orders can be time-consuming and can
    usually lead to errors if done alone. However, with an order fulfillment partner, your
    orders will be processed quickly as they tend to have staff responsible for the
    different processing stages.

While orders will reach your customers in time, the order fulfillment company will
also ensure that there is consistency while processing the orders. Also, the third-
party logistics company will ensure efficiency by processing orders per your
customers’ specifications.


Another benefit you will get is that you can maintain happy customers. As you
ensure that your customers receive their orders on time and in good condition, you
will receive good reviews and feedback on your website. Additionally, the rate of
return customers will be high.


Outsourcing an order fulfillment company will help your e-commerce business move
to the next level. It will improve customer experience, reduce shipping costs, and
most importantly, increase your profits. Remember to compare different order
fulfillment service providers to select the right one that will fit your budget but cater
to your business needs. Furthermore, constantly analyze the fulfillment process to
keep your business running and profitable.

When Looking for a perfect choice for your E-commerce Fulfillment in Kenya, Wakah Logistics should be your preferred choice. We understand the entire process quite well. Our 7 years experience in the industry has earned us so much exposure to different challenges and we pride in being among the industry leaders in Kenya.

Published by
Admin Wakah

Wakah Logistics is Kenya's Premier Courier, Order Fulfillment, E commerce Logistics and solutions provider. Based in Nairobi and offering solutions countrywide. Main Services include 1. E-commerce & Order Fulfillment 2.Errands and Messenger Services 3. Courier & Delivery Services Committed and dedicated to offering logistics solutions.