Fulfillment in E-commerce is the process undertaken from the time the order is added to the shopping cart until the product gets to the final user. This detailed process involves warehousing, inventory management, order scheduling, last mile delivery, cash on delivery and reverse logistics.
We have invested in the process to assist you with the best services in;
· Coordinating shipping of products from the supplier
· Storage and mini warehousing
· Stocks confirmation for quality and quantity
· Calls management and order confirmation
· Last mile delivery to the final user
· Pay on delivery option for COD
· Stocks management and control
· Reverse logistics and exchanges
· Collection of feedback from users.
Our time in the business has earned us lots of experience in handling this form of logistics. We offer complete solutions for every merchant by studying the of their business and investing in the best possible methods for successful fulfillment of all the orders.
All factors constant, we guarantee our clients above 70% conversions for all orders sent.
In Kenya as a region, over 50% of the population consume online products. This means with higher penetration of the internet and growth of ecommerce in the region, the sector is likely to grow exponentially in the coming years.
Wakah Logistics is proud to be among the industry leaders and continue to offer unmatched services for all clients.
Reach out to us for a quotation