E-commerce fulfilment, Nairobi

Sell more. We'll store, pack and ship.

Complete fulfilment for your online business: inventory management, order processing, pick and pack, last-mile delivery and returns, all under one roof.

Store & manage stockPick & packDeliver & handle returns
How it works

From shelf to doorstep, six steps.

Watch the pipeline behind you as you scroll: stock leaves the shelves, gets picked and packed, and loads onto the van.

01

Receive

Your stock arrives at our Nairobi facility and is checked in.

02

Store

Products are shelved securely with inventory control.

03

Pick

When an order lands, the right items are picked.

04

Pack

Orders are packed carefully, ready for the courier.

05

Ship

Delivered across Nairobi, Kenya or abroad.

06

Returns

Returned items are handled, inspected and restocked.

What's included

Everything between "order placed" and "order delivered".

Inventory management

Know what you have and where it is, from arrival to dispatch.

Ask on WhatsApp

Order processing

Orders handled promptly so customers are not kept waiting.

Ask on WhatsApp

Pick and pack

Accurate picking and careful packing of every order.

Ask on WhatsApp

Warehousing

Secure storage for your stock, so you do not need your own space.

Ask on WhatsApp

Last-mile delivery

Same-day and next-day courier for your customers.

Ask on WhatsApp

Returns handling

Smooth reverse logistics for exchanges and refunds.

Ask on WhatsApp
Who it's for

Built for sellers who want to grow.

Online shops

Stop packing orders at your kitchen table and focus on selling.

Social and WhatsApp sellers

Sell on Instagram, Facebook or WhatsApp, we handle the rest.

Importers and resellers

Receive bulk stock and ship it out order by order.

Small brands

Look established from day one, with reliable delivery.

Diaspora sellers

Run a Kenya-based store with a trusted team on the ground.

Why fulfil with Wakah

Focus on selling. We handle the rest.

Reliable and secure

Your stock is stored safely and handled with care at every step.

Fast turnaround

Orders picked, packed and dispatched promptly so customers are happy.

Scales with you

From a handful of orders to thousands, we flex to your volume.

One partner

Storage, packing and delivery handled together.

Getting started

Tell us how you sell.

A few details let us give you an accurate plan and quote.

What we'll ask

  • What you sell and how big or heavy it is
  • How many products (SKUs) you stock
  • Roughly how many orders you ship per month
  • Where your customers are
Start fulfilling

Ready to hand over your orders?

Send us your details. We will reply on WhatsApp with a plan and a clear quote.

Fulfilment enquiry

Talk to us

Let's plan your fulfilment.

WhatsApp

Fastest way to start. Tell us what you sell.

Call

+254 769 863108
+254 735 024948

Call now

Email

For detailed requirements and contracts.

Send an email
FAQ

Fulfilment, answered.

What does fulfilment include?

Inventory management, order processing, pick and pack, last-mile delivery and returns handling, plus secure storage for your stock.

I only sell on Instagram or WhatsApp. Can you help?

Yes. Send us the orders however they come in and we pick, pack and deliver them.

Can you ship my orders outside Nairobi or abroad?

Yes. We deliver across Kenya and ship internationally to many destinations. Ask us for options.

How are returns handled?

Returned items come back to us, are inspected and restocked or handled as you instruct.

E-commerce fulfilment

Let's get your orders moving.

One message is all it takes to start.

Call WhatsApp Quote